Post by account_disabled on Jan 2, 2024 9:45:20 GMT
It is Now Clear: Almost Everything Can Be Sold via the Web. Shoes, Beds, Furniture, Insurance, Medication, Cars – Modern Consumers Are Now Willing to Order Even Expensive Products That Require Explanation Online. This Insight Not Only Affects B2c Trade, but Also the B2b Sector. 3. The Boundaries Between B2b and B2c Are Blurring Today, a Distinction is Made Between End Customer (B2c) and Business Customer (B2b) Sales, but the Boundaries Are Blurring.
The “amazon-ized” Customer Expects a Similar Shopping Experience in B2b as in B2c. These Include, Among Others: the Purchase of Products via Online Shops and Marketplaces - Even for Expensive Special Machines Comprehensive Product Information With Detailed Photos, Diagrams and Videos Transparent Prices (Purchase C Level Contact List Price, Packaging, Delivery Costs, Etc.) the Terms B2b and B2c Sales Are Becoming Different. As a New Approach, a Marketing Concept Calls on Companies to Only Speak of H2h (Human to Human.
Digital Transformation Promotes the Collection of Customer Data Thanks to Numerous Data Collection and Processing Tools for Customer Management and Sales, Companies Gain More Insights Than Ever About Their Prospects, New Customers and Regular Customers. You Can Segment Your Target Groups Very Precisely and Provide Them With Appropriate Information on a Time-controlled Basis. The Biggest Advantage of Digital Transformation is the Increase in Efficiency. 5. Complex Sales Channels Require Digital Tools the Customer Journey is Becoming Increasingly Complex as New Channels Are Added Almost Every Day.
The “amazon-ized” Customer Expects a Similar Shopping Experience in B2b as in B2c. These Include, Among Others: the Purchase of Products via Online Shops and Marketplaces - Even for Expensive Special Machines Comprehensive Product Information With Detailed Photos, Diagrams and Videos Transparent Prices (Purchase C Level Contact List Price, Packaging, Delivery Costs, Etc.) the Terms B2b and B2c Sales Are Becoming Different. As a New Approach, a Marketing Concept Calls on Companies to Only Speak of H2h (Human to Human.
Digital Transformation Promotes the Collection of Customer Data Thanks to Numerous Data Collection and Processing Tools for Customer Management and Sales, Companies Gain More Insights Than Ever About Their Prospects, New Customers and Regular Customers. You Can Segment Your Target Groups Very Precisely and Provide Them With Appropriate Information on a Time-controlled Basis. The Biggest Advantage of Digital Transformation is the Increase in Efficiency. 5. Complex Sales Channels Require Digital Tools the Customer Journey is Becoming Increasingly Complex as New Channels Are Added Almost Every Day.